# 2022-05-23 - wire.com website outage Last updated: 2022-05-25 On Monday, 2022-05-23 the Wire website wire.com was affected by an outage of our hosting provider. This outage concerns **only wire.com** website and none of the services provided by Wire. ## Timeline *06:00*: wire.com being down was detected by the Security Team\ *06:46*: Our Hosting Provider was informed about wire.com being down\ *07:03*: Our Hosting Provider initiated a server restart to mitigate\ *07:08*: Restart of wire.com server failed due to problems on hypervisor (no additional details provided by upstream provider)\ *07:23*: We changed the DNS record for wire.com to an old backup to restore basic functionality\ *10:30*: Our Hosting Provider restored wire.com server\ *11:20*: Our Hosting Provider informed us that the recent version of wire.com is reliably available again\ *12:02*: We reverted the DNS changes, to point back to the recent version of wire.com ## Are Wire installations affected? **Wire/wire-server was not affected by wire.com website outage.**