Conference Calling 2.0 (aka SFT)


Previously, Wire group calls were implemented as a mesh, where each participant was connected to each other in a peer-to-peer fashion. This meant that a client would have to upload their video and audio feeds separately for each participant. This in practice meant that the amount of participants was limited by the upload bandwidth of the clients.

Wire now has a signalling-forwarding unit called SFT which allows clients to upload once and then the SFT fans it out to the other clients. Because connections are not end-to-end anymore now, dTLS encryption offered by WebRTC is not enough anymore as the encryption is terminated at the server-side. To avoid Wire from seeing the contents of calls SFT utilises WebRTC InsertibleStreams to encrypt the packets a second time with a group key that is not known to the server.

With SFT it is thus possible to have conference calls with many participants without compromising end-to-end security.


We will describe conferencing first in a single domain in this section. Conferencing in an environment with Federation is described in the federated conferencing section.


The following diagram is centered around SFT and its role within a calling setup. Restund is seen as a mere client proxy and its relation to and interaction with a client is explained here. The diagram shows that a call resides on a single SFT instance and that the instance allocates at least one port for media transport per participant in the call.


SFT signaling, and media sending from the perspective of one caller

Establishing a call

  1. Client A wants to initiate a call. It contacts all the known SFT servers via HTTPS. The SFT server that is quickest to respond is the one that will be used by the client. (Request 1: CONFCONN)

  2. Client A gathers connection candidates (own public IP, public IP of the network the client is in with the help of STUN, through TURN servers) [1] for the SFT server to establish a media connection to Client A. These information are then being send again from Client A to the chosen SFT server via HTTPS request. (Request 2: SETUP)

  3. The SFT server tests which of the connection candidates actually work. Meaning, it goes through all the candidates until one leads to a successful media connection between itself and client A

  4. Client A sends an end-to-end encrypted message [2] CONFSTART to all members of chat, which contains the URL of the SFT server that is being used for the call.

  5. Any other client that wants to join the call, does 1. + 2. with the exception of only contacting one SFT server i.e. the one that client A chose and told all other potential participants about via CONFSTART message

At that point a media connection between client A and the SFT server has been established, and they continue talking to each other by using the data-channel, which uses the media connection (i.e. no more HTTPS at that point). There are just 2 HTTPS request/response sequences per participant.


For Conference Calling to function properly, clients need to be able to reach the HTTPS interface of the SFT server(s) - either directly or through a load balancer sitting in front of the servers. This is only needed for the call initiation/joining part. Additionally, for the media connection, clients and SFT servers should be able to reach each other via UDP (see Firewall rules). If that is not possible, then at least SFT servers and Restund servers should be able to reach each other via UDP - and clients may connect via UDP and/or TCP to Restund servers (see Protocols and open ports), which in turn will connect to the SFT server. In the unlikely scenario where no UDP is allowed whatsoever or SFT servers may not be able to reach the Restund servers that clients are using to make themselves reachable, an SFT server itself can also choose to proxy itself by a Restund server, which could be different from the Restund servers used by clients (see TURN discovery flag).

The SFT may need to receive and send traffic over UDP and TCP on a wide range of ports. Due to the fact that Kubernetes services do not support setting port ranges, and Kubernetes pods not being publicly routable (at least in IPv4) we require the SFT pods to run in hostNetwork mode and the pod will bind directly to the default interface of the node.

Due to this hostNetwork limitation only one SFT instance can run per node so if you want to scale up your SFT deployment you will need to increase the amount of kubernetes nodes in your cluster.

As a rule of thumb you will need 1vCPU of compute per 50 participants. SFT will utilise multiple cores. You can use this rule of thumb to decide how many kubernetes nodes you need to provision.

For more information about capacity planning and networking please refer to the technical documentation

Federated Conference Calling

Conferencing in a federated environment assumes that each domain participating in a conference will use an SFT in its own domain. The SFT in the caller’s domain is called the anchor SFT.

Multi-SFT Architecture

With support for federation, each domain participating in a conference is responsible to make available an SFT for users in that domain. The SFT in the domain of the caller is called the anchor SFT. SFTs in other domains (in the same conference) connect to the anchor SFT. Non-anchor SFTs drop their connection to the anchor SFT when no local participants are present. The anchor SFT does not destroy the conference until there are no participants (federated SFTs or local clients).

The following diagram shows SFTs in two different domains. In this example, Alice initiates a call in a federated conversation which contains herself, Adam also in domain A, and Bob and Beth in domain B. Alice’s client first creates a conference and is assigned a conference URL on SFT A2. Because the SFT is configured for federation, it assumes the role of anchor and also returns an IP address and port (the anchor SFT tuple) which can be used by any federated SFTs which need to connect. (Alice sets up her media connection with SFT A2 as normal).

Alice’s client forwards the conference URL and the anchor SFT tuple to the other participants in the conversation, end-to-end encrypted. Bob’s client examines the conference URL. Realizing this URL is not an SFT in its own domain, Bob’s client opens a connection to its SFTs as if creating a new connection, but passes an additional parameter containing the anchor SFT URL and tuple. SFT B1 establishes a DTLS connection to the anchor SFT using the anchor SFT tuple and provides the SFT URL. (Bob’s client also sets up media with SFT B1 normally.) At this point all paths are established and the conference call can happen normally.


Basic Multi-SFT conference initiated by Alice in domain A, with Bob in domain B

Because some customers do not wish to expose their SFTs directly to hosts on the public Internet, the SFTs can allocate a port on a TURN server. In this way, only the IP addresses and ports of the TURN server are exposed to the Internet. This can be a separate set of TURN servers from those used for ordinary client calling. The diagram below shows this scenario. In this configuration, SFT A2 requests an allocation from the federation TURN server in domain A before responding to Alice. The anchor SFT tuple is the address allocated on the federation TURN server in domain A.


Multi-SFT conference with TURN servers between federated SFTs

Finally, for extremely restrictive firewall environments, the TURN servers used for federated SFT traffic can be further secured with a TURN to TURN mutually authenticated DTLS connection. The SFTs allocate a channel inside this DTLS connection per conference. The channel number is included along with the anchor SFT tuple returned to Alice, which Alice shares with the conversation, which Bob sends to SFT B1, and which SFT B1 uses when forming its DTLS connection to SFT A2. This DTLS connection runs on a dedicated port number which is not used for regular TURN traffic. Under this configuration, only that single IP address and port is exposed for each federated TURN server with all SFT traffic multiplexed over the connection. The diagram below shows this scenario. Note that this TURN DTLS multiplexing is only used for SFT to SFT communication into federated group calls, and does not affect the connectivity requirements for normal one-on-one calls.


Multi-SFT conference with federated TURN servers with DTLS multiplexing